Returns & Refunds

Returns and Refunds

We at This Is It LLC pride ourselves in handling returns and refunds in a professional and expedient manner, and with customer satisfaction being the first and foremost consideration.  Refunds for returns (in the original packaging) will be promptly provided upon your notification to us that you wish to return your purchase, and after our receipt of your item. 

In addition, should you have problems with your purchase after the 30 day refund period, please contact us and we will assist you in contacting the manufacturer for repairs or exchanges.

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(Main Office Mail)
This Is It LLC
eCommerce Enterprises
PO Box 852
Hazel Park MI 48030
Telephone: (866) 485-SHOP or (313) 327-5702